Contact Us

Patients, caregivers, friends, family, and healthcare professionals can contact Novartis Pharmaceuticals Corporation with questions regarding our products and services.

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Email

Email Novartis Pharmaceuticals

We will send a reply within 24 hours on the next business day. Response times may vary during U.S. holiday periods.

Phone

1-888-NOW-NOVA (1-888-669-6682)

Monday – Friday, 8:30am – 5:00pm ET

In case of medical emergency, please contact your physician immediately. Hours of operation may vary during U.S. holidays.

Mail

Customer Interaction Center

Novartis Pharmaceuticals Corporation

One Health Plaza

East Hanover, NJ 07936-1080

Upon receipt of your letter, we will mail a reply to you within 2 business days. Please allow for U.S. postal service turnaround time. Response times may vary during U.S. holiday periods.